Overview
The Sales Support Specialist will support the sales department by ensuring the smooth handling of sales processes and client interactions. This role is based near the centre of Oxford with free parking onsite and requires a proactive individual with excellent organisational skills.
Client Details
My client is a medium-sized business operating within the media and agency industry. They are known for their commitment to high-quality service delivery and fostering a professional work environment.
Description
Key responsibilities of the Sales Support Specialist include:
- Supporting the sales team with administrative tasks, including order processing and record management.
- Maintain accurate data entry in CRM systems to ensure up-to-date client information.
- Coordinate with internal teams to resolve customer queries efficiently.
- Generate sales reports and provide insights to support decision-making processes.
- Assist in managing client communications, ensuring prompt and professional responses.
- Provide support in organising promotional campaigns and events.
- Contribute to process improvements to enhance overall sales operations.
Profile
The successful Sales Support Specialist will have:
- Previous experience in a customer service/sales support/sales admin role (highly desirable).
- Strong organisational and multitasking skills with attention to detail.
- Excellent written and verbal communication skills.
- Confidence to liaise with customers with a strong telephone manner.
- A proactive approach to problem-solving and process improvement.
- Ability to work collaboratively with team members and other departments.
Job Offer
Benefits include:
- A competitive salary
- A supportive work environment with full training provided
- Opportunities for personal and professional growth
- A comprehensive benefits package
- Access to many company perks
- Generous annual leave package
- Free parking onsite
